Refund Policy
You may choose to return your purchased part to us within 30 days of receipt for a refund. Please contact us before shipping any item you purchased from us. In most cases, we will provide you with a free return label via USPS. All of our products are in new and unused condition, and all of our products will be correctly listed by brand and manufacturer part number unless otherwise specifically stated on the item. It is your responsibility to ensure that you order the correct part number. Above all, we want our customers to be 100% satisfied, so please work with us if there is anything that needs our attention. If you have any questions or concerns, please feel free to contact us.
Notes
Orders may be returned within 30 days of receipt.
Shipping charges are non-refundable.
All returns must have a valid RA number provided to you by our Customer Service Department.
All returned merchandise must be new, uninstalled, and undamaged.
All returns must be in the same box and packaging and must be in sellable condition.
Products that have been installed or modified will not be accepted.
Certain products will be considered “non-refundable” – you will be notified and asked to authorize a non-refundable order before your order is processed.
Special order items and electronic products are non-refundable.
Restocking Fee
Truck to Trailer charges a 30% restocking fee on every sale.
Return Process
Guangzhou Huaxin Internet Technology Co., Ltd has made the return process easy:
Contact our customer service at [email protected] or call +86 131 2822 2255 to obtain a Return Authorization Number (RA).
Ship your returned product to our facility.
Receive a refund within 48 hours of Guangzhou Huaxin Internet Technology Co., Ltd receiving and inspecting your return.
Contact Us
Call us toll-free in the U.S. at +86 131 2822 2255 (9am-6pm EST) Email us at [email protected]